To be the market leading preferred financial services provider in Zambia offering the highest level of customer service and accessibility to cash solutions.

Our Mission is to continue providing tailor made financial solutions that bring value addition to our clients’ business operations.

• We shall provide innovative products and services beyond customer expectations.
• We recognise that our existence is made possible by the people we serve. Therefore, we shall     contribute to the improved standard of living of people in those communities who make us     who we are.

Our culture is founded and built on the following core values:

• Excellence (highest standards).
• Safety and security (protect your funds and personal information).
• Integrity (truthful, accountable).
• Respect (equality, dignity).
• Flexibility (interactive).